Terms & Conditions for DJ Archie School
By booking or purchasing any session, programs, or gift vouchers with DJ Archie School, you agree to our terms and conditions as outlined here.
Cancellations, Refunds & Rescheduling
Once you purchase any session or a program purchased online, you'll receive an order confirmation via email. You have a seven-day cooling-off period to change your mind and receive a refund, as long as you contact us within this seven-day period and at least 48 hours before the commencement of your session(s)/program. To request a refund, you must email us directly—cancelling a booking online does not constitute a refund request. Refund requests must be sent via email. Once your program begins, no refunds or partial refunds will be offered and if a payment plan has been offered the full amount outstanding will be due immediately.
Refunds will incur a 15% admin charge of the total package cost to cover our costs and card carrier fees. All programs are valid for 364 days before they expire. If you fail to attend your programs, you will lose the programs you have paid for.
For rescheduling: you must give at least 48 hours' notice to reschedule a standard two-hour session. For longer bookings (four, six, or eight hours), we require one week's notice. This allows us to fill the time slots effectively. If you are late for a session, the time lost will not be refunded.
In the event that a mentor is unable to attend a session due to illness or other reasons, we reserve the right to cancel or reschedule the session, or to provide a substitute mentor.
Group program Terms & Conditions
Once you book a place in a group program, you will have a seven-day cooling-off period during which you may request a full refund minus a 15% admin fee. If the program term starts within four weeks of booking, a refund will not be possible. If we do not reach the minimum number of participants required for a program, we reserve the right to delay the start date.
If you miss a group class, we encourage you to book one-to-one programs to catch up, as missed group classes cannot be retaken. Please contact us via email (info@djarchieschool.com) if you are unable to attend.
Online programs
For online programs, please ensure that you have a stable internet connection and your equipment is in working order. If technical issues occur on your end, we are not able to reschedule or rebook the session. Online programs are scheduled in UK time (GMT).
Student Materials & Copyright
All student materials, including notes, presentations, videos, and files, are subject to copyright. You are permitted to access and use these materials during the program, but downloading, copying, or distributing them is strictly prohibited. Any breach of this policy may result in legal action.
Studio Location & Changes
From time to time, we may use different studio locations, this maybe based on area or down to availability. In this case, you will be notified about the new location. No refunds will be provided for any inconvenience caused by a location change.
Group programs & Rescheduling
For group programs with set session times, dates, and terms, you will not be able to reschedule individual sessions from a program. Please ensure you attend every session within the term to avoid missing out. If you purchase a group program, you have a seven-day cooling-off period for a refund minus a 15% admin fee. After that, all sales are final.
Fraudulent Claims
In the case of fraudulent claims or card payments, DJ Archie School reserves the right to pursue any outstanding debt through the courts, including additional fines and legal fees.
Scheduling & mentor Assignment
Programs and programs are scheduled on a first-come, first-served basis. We endeavour to give you a specific time slot each week, however, this may change down to our mentors availability. We may need to reassign mentors or locations based on availability, and we reserve the right to make changes to bookings if necessary.
In the event that your mentor is unavailable, we will either reschedule the session or assign you a different mentor.
Gift Certificates
Gift certificates are subject to a seven-day cooling-off period, during which you can change your mind and receive a full refund minus a 15% admin fee. Gift certificates are valid for 180 days.
Refusal of Tuition
We reserve the right to refuse tuition to any student who behaves abusively toward staff or other students. We have a zero-tolerance policy for abuse and will take appropriate action.
General Data Protection Regulation (GDPR)
If you wish to learn more about the information we hold about you, request amendments, deletions, or otherwise, please contact us.
Graduation
Upon successful completion of the DJ Archie School program, you will receive a certificate. You may also if selected have the opportunity to join the DJ Archie Agency and participate in events like DJ gigs at prestigious venues. Students must complete a minimum of two programs to access the DJ Archie Agency. At that stage DJ gigs are intended for networking purposes. DJs are expected to be professional and promote these events in a considerate manor.
Final Notes
These terms and conditions are in place to ensure the smooth operation of the DJ Archie School. If you have any questions or need clarification on any of the points above, please don't hesitate to contact us. We are committed to providing a professional and supportive learning experience for all of our students.